Privacy Policy

Last updated: January 2026

Who we are

Our website address is: https://security.promositron.com.

Promositron Security provides independent security advice and professional installation services in London and surrounding areas.

Contact details (privacy enquiries):
Email: [email protected]
Phone/WhatsApp: +44 7483 343 805

What personal data we collect and why we collect it

Contact forms (Free Security Check requests)

When you submit the “Free Security Check” form, we collect the information you provide, which may include:

  • Full name
  • Phone number
  • Postcode
  • Property type (optional)
  • Notes you enter (optional)

Purpose: to respond to your enquiry, arrange your security check, and provide you with relevant information about security services.

Lawful basis (UK GDPR): legitimate interests (responding to enquiries) and/or your consent when you submit the form.

We do not sell your personal data and we do not use it for unrelated marketing without your permission.

WhatsApp contact

If you choose to contact us via WhatsApp (for example by clicking a “WhatsApp” button), WhatsApp will process your data according to their own privacy policy. We only receive what you send to us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We only share personal data when it is necessary to operate the website or respond to your request.

If you request a password reset, your IP address will be included in the reset email.

If you contact us via WhatsApp, your data is processed by WhatsApp as a separate service provider.

How long we retain your data

Form submissions (enquiries)

We retain enquiry messages for as long as needed to respond, keep basic business records, and handle any follow-up questions. Typically, enquiry data is retained for up to 24 months, unless a longer retention period is required for legal, accounting, or security reasons.

Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Registered users (if any)

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have submitted a form, or have left comments, you can request to:

  • receive an exported copy of the personal data we hold about you
  • request correction of inaccurate information
  • request deletion of your personal data (where applicable)
  • object to processing in certain circumstances
  • request restriction of processing in certain circumstances

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To make a request, contact: [email protected].

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet is 100% secure. If you believe your personal data has been compromised, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

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